Share your requirements and we’ll suggest the right staffing model — from direct recruitment to staff leasing and international workers.
KPI-Driven Performance
We don't just supply labor; we take ownership of the process. We align our services with your specific Key Performance Indicators (KPIs), shifting the focus from "hours worked" to "results delivered," ensuring operational goals are consistently met.
Pre-Trained Task Forces
Quality is guaranteed before day one. Leveraging our Advanced Training & Skill Verification Infrastructure , we train teams specifically for your operational workflows—from logistics to technical assembly—minimizing the learning curve and error rates.
Total Operational Transparency
Outsourcing a process doesn't mean losing visibility. We maintain uncompromising transparency with regular reporting on productivity, attendance, and process efficiency, giving you full control without the micromanagement.
In a competitive global market, successful companies focus on their core competencies. World Manpower’s Business Process Outsourcing (BPO) service allows you to offload secondary operational functions to experts. Unlike standard staffing, where you manage the workers, our BPO solution involves us managing the entire function—be it a warehouse section, a production line, or facility maintenance.
We assume full responsibility for the workforce management, scheduling, and output quality. This strategic shift allows your internal management team to redirect their energy toward innovation, sales, and business growth, while we ensure your backend operations run like clockwork.
Our BPO model is built on the foundation of our "Facilities" expertise. We utilize our specialized trade test centers and academies to validate competence before deployment. Whether it is testing driving precision for logistics or welding skills for manufacturing, we ensure the team is technically ready for your specific process.
Once deployed, we don't just leave them there. We provide on-site supervision and HR administration, acting as a bridge between your goals and the workforce’s daily execution. This ensures strict deadline adherence and continuous process optimization.
We tailor our BPO solutions to industries requiring high-volume, process-driven labor:
We are a trusted partner for over 250 active clients worldwide. With a history of 7,000+ annual placements, we have the scale and experience to handle complex operational outsourcing. Our commitment to "Responsibility & Results" ensures that we treat your business processes with the same care and rigor as our own.
Stop managing routine tasks and start managing your business growth. Contact us to discuss a custom BPO solution tailored to your operational needs
We study your existing workflow to understand the bottlenecks. Together, we define the scope of work, service level agreements (SLAs), and the success metrics (KPIs) we must achieve.
Using our Hashira Skills Academy or Technical Test Centers, we select and train the workforce specifically for your SOPs (Standard Operating Procedures). We then execute a smooth transition plan to take over the function without disrupting operations.
We take full control of the daily operations of the outsourced unit. We handle scheduling, supervision, and quality control, providing you with regular performance reports and looking for ways to further optimize costs.
In Staff Leasing, we provide the people, but you manage their daily work. In BPO, we manage the entire process (e.g., "running the warehouse") and are responsible for the output and results, not just the attendance.
Absolutely. We specialize in industries like logistics and manufacturing that often operate round-the-clock. We manage shift rosters and rotation to ensure continuous coverage.
It is ideal for Logistics, Manufacturing, Facility Management, and Airport Support —sectors where processes are repetitive, volume-heavy, and require consistent quality.
Yes. Critical to BPO success is management. We typically assign team leaders or on-site supervisors who report to you and manage the workforce to ensure productivity and discipline.
We use our "Focus on Screening" principle combined with our Facilities. By testing skills in our own trade centers before the project starts, we minimize errors. Continuous performance monitoring ensures standards are maintained.
Yes. By outsourcing non-core functions, you convert fixed labor costs into variable costs based on output. Plus, our efficient recruitment and management reduce your overheads on training and turnover.
Share your requirements and we’ll suggest the right staffing model — from direct recruitment to staff leasing and international workers.
